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(a) Shipment Timing and Provider: DecorateONE warrants shipping orders 12-15 days or less after placement. While goods are typically shipped quicker, delivery times may extend to two to four days, or delayed for certain circumstances. Specific delivery times may be agreed upon separately, when selecting Premium and V.I.P. processing times. (b) Shipping Costs: DecorateONE employs a shipment service provider of its choice. Customers are responsible for standard shipping costs, displayed at checkout and contingent on order value and shipping destinations. (c) Lost or Stolen: Given the customized nature of our products, we do not replace or refund items shipped via third-party carriers like UPS, FedEx, or USPS. Any issues related to lost or stolen items must be addressed directly with the chosen carrier, and you must contact them to initiate a claim. (d) Late Orders: While we aim to ship orders within 20 days or less, shipping times depend on the chosen service during checkout. However, this is on a best effort basis, and we do not guarantee any shipments to be delivered on time using a third-party carrier.